Patient Relations | Boston Children's Hospital

About

Boston Children's Hospital is committed to a partnership model with patients and their families. Despite the hospital's best efforts, concerns or complaints may arise around the care of the patient or associated processes. Concerns and complaints will be addressed in a timely and thorough fashion. Patients and parents are encouraged to address concerns and complaints directly with the clinical team or Program Director of the clinical unit or program where your child received his/her services. Families and staff may also speak with a Patient Relations representative to resolve existing concerns.

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